Smart Customer Service solution – GRG Intelligent Technology Solution Co.,Ltd.

Smart Customer Service is a customer service solution for multiple industries, widely applicable to transportation, venues , parks, commerce, scenic spots and other fields. It integrates cutting-edge high-end technologies such as vertical large models, natural language processing, speech recognition and synthesis to create a fully functional, intelligent and efficient customer service platform. ▪️Solution Architecture ▪️ …

Smart Customer Service is a customer service solution for multiple industries, widely applicable to transportation, venues , parks, commerce, scenic spots and other fields. It integrates cutting-edge high-end technologies such as vertical large models, natural language processing, speech recognition and synthesis to create a fully functional, intelligent and efficient customer service platform.

▪️Solution Architecture

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▪️ Solve the pain points

  • Solve the problem that the staff’s efficiency cannot be maximized
  • Solve the problem of being unable to uniformly evaluate customer service work efficiency and quality
  • Solve the problem of high customer service labor costs and training costs

▪️Solution Value

Reduce operating costs and improve service quality and efficiency

WechatIMG2463

➤ Guangzhou Metro Smart Customer Service

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➤ Shenzhen Metro Line 3 Phase 4, Line 8 Phase 2, Phase 3, Line 16

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➤ MTR (Shenzhen) Line 4 Shenzhen North Station Smart Customer Service Innovation Application

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➤ Application of smart toll island on highway

Case

Chongqing Railway Line 5 Smart Station

Chongqing Railway Line 5 Smart Station Line Name: Chongqing Rail Transit Line 5 North Extension Operational Mileage:…

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